DeLux – the Easiest Way to Submit a Case

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There’s nothing more precious than your chair time and office time. That’s why DeLux goes the extra mile to provide you with the utmost efficiency and convenience in sending us your patient cases.

We all know the frustration and tedium of gathering, packaging and shipping the documentation, photos, impressions and models to get a case into production. That’s why we now offer the industry’s most advanced and efficient options for getting your patient’s restorations done in a timely way – and streamlining your own workflows as well.

To submit a case electronically, use our online resources to submit key imagery and documents:

  • Digital Impression Uploads
  • Photo Uploads
  • Email Case Documents


For our customers in the region, we offer pick-up and delivery! Call 610-372-8496 or email us to check whether you’re within our delivery area.

Shipping to DeLux Dental is also a simple process, and we cover the cost of shipping to our lab. Call us to receive our free shipping package! Or simply click here to download a printable, pre-paid mailing label.

For guidelines on shipment of case materials, review our suggestions below.

DeLux Advantage:

  • Online service for fastest service
  • Shipping materials available upon request
  • Take advantage of Free Shipping Incentives!
  • Pickup service in regional area
  • Rapid turnaround on standard cases

Ways to Submit a Case:

  • Submit digital files and photos via our website
  • Ship case materials via UPS
  • Call us for pickup within our driving region
  • Ship by standard US Mail

How to package your case for shipping:

1. Carefully package your items. Separate the impressions, models, bite registration and signed prescription into a sturdy box. Please check that the box is secured with packing tape.

Tips for safe packing of case materials:

1. Place each model half in the center of bubble wrap or foam.
2. Fold the edges over the surfaces.
3. Secure protective wrap with a rubber band.
4. Place inside of a sturdy box and fill with packaging material.

2. Once all other labels or markings on the box have been covered or removed – affix our postage-paid UPS label.
3. Send package via your letter carrier, UPS delivery person, or UPS Store location. Your work will arrive in our laboratory in 1-2 business days. We will process your work within our reliable time schedule and return to you via UPS.

Then, get ready to experience the highest quality and service efficiency with DeLux – and watch your patients smile and tell their friends!